problems with changing name and guild name

Dear all,

pls note that on Roberts we have following problemsd.

Account (mine ) "Feucher Teufel" want change the name to "Feuer Teuefel" hey buy the change ticket and nothing happens.

Account (my father ) "Fritten Flint" . i buy the change guild name ticket and want change the name from "NorthSide" to "THE GLORIOUS BASTARDS": nothing happens.

I hope that i m right here and hope that you can soulve the problem asap.

kind regards


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