How do I file a Support Ticket?

To write a support ticket you will need to open up your email inbox. This could be;

Google Mail
Hotmail
Yahoo Mail

You will then need to type in the "To" box which would be this email - customerservice@portalusgames.com and then from there you will need to write what assistance you may need from Customer Support.

If there is a bug that can be duplicated, provide the steps to duplicate the bug/exploit, not reporting an exploit and abusing exploits will be a violation on the account/s.

Anything else like mission bugs, missing items and such explain in as much detail as you can so then Customer Support can help you as quickly and efficiently as possible.
Sign In or Register to comment.