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Fatal error while isntalar.

I need help because I can not install. Pops up:
Installing drive components and administrative support requires permission recognition.
Try invoking the client again.
Intruder can not continue. Get out.

Comments

  • KasparKKasparK (Forum Administrator)
    Please redownload installer.
    Make sure to right click and select "Run as Administrator".

    Still experiencing the issue?
    Upload Bitraider log - http://forums.burningsea.com/discussion/100459/logfiles


    Then try Alternative Installation(A) instead - http://forums.burningsea.com/discussion/comment/1335328/#Comment_1335328 - scroll down a bit to find Alternative(A).
    Support your game. Head over to the BSN-store:
    Pirates of the Burning Sea Store
  • I use windows 8.1 Pro and have already done so but the same message continues to appear.
  • KasparKKasparK (Forum Administrator)
    23041978 said:

    I use windows 8.1 Pro and have already done so but the same message continues to appear.

    Can only assume you refer to the first part of my post.

    So how about the middle and last part ....
    Support your game. Head over to the BSN-store:
    Pirates of the Burning Sea Store
  • I've done all the procedures I do to install, run as administrator, I do not know what to do, let me there ....
  • KasparKKasparK (Forum Administrator)
    edited March 19
    23041978 said:

    I've done all the procedures I do to install, run as administrator, I do not know what to do, let me there ....

    ^^ That is step 1 and 2.
    KasparK said:

    1: Please redownload installer.

    2: Make sure to right click and select "Run as Administrator".



    Still experiencing the issue?

    3: Upload Bitraider log - http://forums.burningsea.com/discussion/100459/logfiles





    4: Then try Alternative Installation(A) instead - http://forums.burningsea.com/discussion/comment/1335328/#Comment_1335328 - scroll down a bit to find Alternative(A).

    Now please do step 3.....
    Support your game. Head over to the BSN-store:
    Pirates of the Burning Sea Store
  • KasparKKasparK (Forum Administrator)
    Log received:

    Installation is run in elevated mode (as administrator) but ...

    "2018/05/04 19:11:11.695:[CRIT](BRDriver64_1_4_0_5C00A8AF): open of the key System\CurrentControlSet\Services\BRDriver64_1_4_0_5C00A8AF failed.

    2018/05/04 19:11:11.695:[INFO]xpa_ui::MsgBox: Instalação dos componentes de driver e suporte administrativo requerem reconhecimento permissão."


    Have you tried the alternative installation (as referred in previous post) ?
    This includes a registry file that adds the registry entries required.

    One of the entries is what the log shows the regular installer is not permitted to access. For some reason...
    (Possibly due to your antivirus/firewall or something as amiss with your windows user profile)

    If you get the same issue after following every step in the alternative installation - then make a new windows user profile(make it is an administrator account) - try installing the game via the new account.(try both the regular and alternative installation).
    Support your game. Head over to the BSN-store:
    Pirates of the Burning Sea Store
This discussion has been closed.