-Please make sure you have verified your forum account email address.
For security reasons logins using your Username is disabled.
-If you created your forum account prior to October 2013 and did not login to that account on the Vanilla hosted forum between June 2015 - July 2018 then all password reset attempts will fail. You can login with "BurningSea.com"(game-account) or you can create a new account to fully access the forum.

Account Registration/Password Reset Issues

FodderboyFodderboy (Forum Administrator)
We are currently experiencing an issue in our account management system that will not allow new accounts to be registered or current account passwords to be reset. This issue is being worked on by our maintenance team. We will update this post as soon as the issue has been resolved.


  • FodderboyFodderboy (Forum Administrator)
    We have an update from the maintenance team. The issues with registration and password resets have been identified and are under repair. Unfortunately the work will not be completed until some time tomorrow (10/15). This post will be updated when the issue with registration and password resets has been resolved.
  • FodderboyFodderboy (Forum Administrator)
    Our maintenance team has informed us that the issue being experienced with account registration and password resets should now be resolved. If you are unable to create a new account or reset your password please inform customer service at customerservice@portalusgames.com.
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