Logfiles

KasparKKasparK (Forum Moderator)
edited December 2016 in Frequently Answered Questions

Logfiles.


Sometimes it is simply easier for us to help you - if we have the logfiles for Bitraider and PotBS from your computer.

Bitraider:

If you normally load the game directly from PotBS.exe - make sure to start it via BitRaider before collecting the log-file.

Copy this:

%programdata%\BitRaider\common\logs

Press the Windows Logo' + 'R' keys on your keyboard. Insert the copied address.

or

Paste it in the adress bar in 'This PC' / 'Files Explorer' (How To: See 'window part 4' ).

Press enter and you are taken to the folder where the log-file(s) are located.

The filename is:
BRDebuglog.txt

The contents is in general a massive amount of text - therefore it is preferred you upload it to an online service and provide a link for it.

~


Pirates of the Burning Sea:
Copy this:

%Userprofile%\Documents\Pirates of the Burning Sea\log

Press the Windows Logo' + 'R' keys on your keyboard. Insert the copied address.

or

Paste it in the adress bar in 'This PC' / 'Files Explorer' (How To: See 'window part 4' ).

Press enter and you are taken to the folder where the log-file(s) are located.

The filename is:
PotBS_xxxxx.txt
(xxxxx is a continuous series of numbers, upload the latest / 2-3 newest).

The contents is in general a massive amount of text - therefore it is preferred you upload it to an online service and provide a link for it.



Question: I cannot find the log-files, now what ?
Answer: Sry, but we are still here to help you.:

Please post a detailed description(including that you could not find the log files)
about your initial issue here: 'Game-Help'-section.


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